Prices and Terms

• Guide Prices:  We charge £50 for the first hour, this is often enough time to repair many items. The subsequent hours (or fractions thereof) are charged at £30. Quotes can be given during the first hour as soon as the fault is identified.   Electrical safety testing (PAT) from £5.
   

• Turnaround: Items are repaired chronologically from when they are booked in. This usually means 2 to 3 weeks. Although we will make every effort to return items sooner if required.
   

What to do...

• Bring your item to Antech Systems.
  See the 'contact' page for an area map and other relevant details.  Offsite visits can be arranged but will incur an extra charge based on locality.
  
  

• We will take your name, address and contact number when the unit is dropped off.
  If the repair is going to take longer or require any costly parts you will be consulted before we proceed.
  
  

• We may ask for a bench charge if we feel the unit has a particularly low chance of survival.
  This charge will be set against the total bill if the unit is repaired successfully.
  
  

• We will issue a service report which will act as a receipt and guarantee (3 months).
  Retention of service information can increase the re-sale value of your item and improve buyer confidence.
  
  

• Total payment is made when the item is picked up, unless other arrangements have been made.
  Payment can be made in cash, online by bacs or similar or by cheque with a guarantee card, we currently do not accept plastic.
  
  

Further Information :

• Repairs are guaranteed for work done for 3 months.

• P.A.T. Testing Charge £5 - If the unit doesn't pass a repair charge may be additional.

• If a unit is not picked up as previously agreed then, after fair warning and a period of three months, it will become the property of Antech Systems and we reserve the right to sell it to reclaim our costs.

• If a unit is deemed to be irreparable through requiring obsolete components or being beyond economical repair a small charge will usually be made.

• If we believe the unit is repairable but we have been unable to repair it successfully no charge will be made.